*Power Cost Adjustment
*The PCA is a separate line item that appears on your SSEMC bill each month, which reflects the increase/decrease in the co-op's costs of wholesale power. The PCA is calculated by multiplying your energy usage in kilowatt-hours by the current PCA factor.
Snapping Shoals EMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Snapping Shoals EMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.
