Office Hours
Monday - Friday
8am to 5pm

Call Us
Monday - Friday
7am to 7pm
Dispatch is available 24 hours a day

Live Chat
Monday - Friday
8am to 7pm

Office Locations

14750 Brown Bridge Road
Covington, GA 30016
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190 Fairview Road
Ellenwood, GA 30294
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Other Correspondence

Bill Payments
P.O. Box 73
Covington, GA 30015

Miscellaneous Mail
P.O. Box 509
Covington, GA 30015

Account Document Upload Portal
Click here to submit documents requested by our Member Care department.

Report an Outage

Use the mySSEMC app or call 678-814-4961.

Report Power Theft

Call our anonymous tip line at 678-729-8095.

Call Before You Dig

Call Utilities Protection Center of Georgia at 811 or visit