News & Updates

Offices Closed for Christmas, New Year Holidays

The offices for Snapping Shoals EMC will be closed on the following dates for upcoming holidays:

  • Thursday, Nov.26 and Friday, Nov. 27 for Thanksgiving
  • Thursday, Dec. 24 and Friday, Dec. 25 for Christmas
  • 2 p.m. on Thursday, Dec. 31 and Friday, Jan 1 for New Year's

You can report outages with the mySSEMC app or by calling our outage line at 678-814-4961. The automated number is strictly dedicated to reporting outages which allows for faster reporting. Other service issues may be reported by calling 770-786-3484. You may make payments on our website, with the mySSEMC app, by phone at 1-888-999-1416 or at one of our payment kiosks.
The payment kiosks are accessible 24 hours a day, 7 days a week and are located at both of our offices and throughout our territory. To find the kiosk nearest you, visit The kiosks accept cash, checks or credit/debit cards. The kiosks do not accept American Express. Visit our Payment Options page to see all of our payment options.